Privacy Notice
Dr Wendel Noordzij is a part of Wendel Noordzij Limited, company registration number 12526766, registered in England & Wales. This Privacy Notice relates to Wendel Noordzij Limited – www.wendelnoordzij.com
The intention of this policy is to clearly define to any individual how Wendel Noordzij Limited processes ‘personal data’ for which it has responsibility.
The definition of ‘personal data’ is that as defined by the Data Protection Act 2018 (GDPR). This is primarily pieces of data that identify an individual.
In circumstances where any individual supplies ‘personal data’ about themselves to Wendel Noordzij Limited , we will become responsible for it legally as the ‘Data Controller’ and will process your data in accordance with the principles and legal requirements of the Data Protection Act 2018 (GDPR).
In circumstances where data is supplied to Wendel Noordzij Limited about individuals by another party who is legally the ‘Data Controller’, we will have responsibility as the ‘Data Processor’ and conduct processing of that data under a legal contract with the ‘Data Controller’.
The definition of a ‘Data Controller’ or ‘Data Processor’ is that as defined but the Data Protection Act 2018 (GDPR).
Our contact details
Name: Wendel Noordzij Limited
Address: The Cedar House, 48A Evesham Road, Norton, WR11 4TL
E-mail: wendel@wendelmorrison.com
The appointed Data Protection Officer or Manager for Wendel Noordzij Limited is Dr Wendel Noordzij, Director.
The type of personal information we collect
We gather information from your interaction with our website and directly from you as the client via telephone, email, social media or information directly provided as part of any therapy contract. This can include but is not limited to:
- Contact information – name, email address, phone number and home address.
Data that is collected automatically via our website:
- Your IP address (your computer’s individual identification number), date, times and frequency with which you access the website and the way you use and interact with its content.
- Session information stored in cookies, these do not include any personal information and are used to ensure the correct data is extracted from the database when using our interactive systems (please refer to the ‘use of cookies on our website’ section below).
- Comments and enquiries will be automatically checked for spam.
How we get the personal information and why we have it
The personal information we process is provided to us directly by you. We require personal data from you to be able to supply you with any products or services which you have requested from us or provide information about them.
We use personal information to understand your needs and provide you with the service you require. We will only ask for and keep the data needed to ensure we provide you with an efficient level of service and support and any legal commitments we have as a business.
We may also use personal data we have gathered to contact and inform you of products and services or newsletters which we believe will be of genuine interest to you and/or your organisation. In such cases, you will be offered the option to opt out of receiving future marketing material or similar communications.
Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information are:
Your consent - You are able to remove your consent at any time. You can do this by contacting us via the above details. You are also provided with an opt out option on all of our emails.
We have a contractual obligation – We process your data in order to provide a service to you.
What do we do with your data?
We have a responsibility to protect data we hold about you and ensure it is not accessed by anyone who is not authorised to use it for the reasons we legitimately hold it. We also have a responsibility to ensure that your data is accurate, retrievable and is not kept any longer than is necessary or legally required.
We have assessed the risks to the security of your data and implemented appropriate levels of technical and organisational measures to protect it. Suitable physical, electronic and managerial procedures are in place and we will not store your data outside of the European Union.
Access to your data will be limited to only those who need it to provide you with the services you have requested or consented to receiving or have legal authority to request access to it. We will ensure that we have in place a confidentiality agreement with anyone having access to your data.
We will not share, sell, distribute or lease your personal information to any third party unless we have your prior permission or are required to do so by law.
What happens if we lose your data or it is accessed by unauthorised persons?
If we detect that ‘personal data’ we are holding as a Data Controller has been lost or accessed by unauthorised persons creating a data breach, and that this will potentially infringe your rights or cause you harm, we will inform you immediately of the data breach.
We will also be required legally to inform the Information Commissioner’s Office (the Government’s data protection regulator) within 72 hrs of detecting the breach, who may then investigate our compliance with data protection legislation and effectiveness of our controls.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at wendel@wendelnoordzij.com or in writing at Wendel Noordzij Limited, The Cedar House, 48A Evesham Road, Norton, WR11 4TL if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at wendel@wendelnoordzij.com or in writing at Wendel Noordzij Limited, The Cedar House, 48A Evesham Road, Norton, WR11 4TL.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
General Enquiries
If you would like to make any general enquiries about our data protection policies please email wendel@wendelnoordzij.com.
Links to other websites
Our website may contain links to other websites of interest. You should note that we do not have any control over those websites, and so cannot be responsible for the protection and privacy of any information which you provide while visiting them.
Use of cookies on our website
A cookie is a small file sent to your computer’s hard drive by a web page that you visit. Cookies allow web applications to recognise your device (IP address), as you move from one page on the site to another, or if you revisit the site within a certain period of time. If you express a preference on a web page, for instance, that preference can then be recalled in the future. A cookie in no way gives us access to other files on your computer or to any other of your device’s functions.
We use traffic log cookies to compile statistics about the popularity of pages on our site and about how people have arrived here. This helps us improve our website. We only use this information for statistical purposes.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, however, you can usually modify your browser settings to decline or block cookies if you prefer.
Acceptance of these terms
By using our website and/or our services, which require the use of your personal data; you signify your acceptance of the terms of our privacy policy.
Please do not proceed if you do not agree to the terms of our privacy policy and/or wish to enquire further about them.
We reserve the right to make changes to this privacy notice at any time.